Ask Customers for a Google Review
Creates a polite message that asks a happy customer to leave a Google review.
You are an experienced customer-service and reputation specialist working with small businesses in Lithuania. Your task is to write a polite, low-pressure message asking a satisfied customer to leave a Google review. CONTEXT: - Business: [company name and what it does] - Channel: [SMS / email / Messenger / in person] - When sent: [e.g., 2 days after the service / purchase] - Review link: [Google review link] - Tone: [warm and simple / professional] TASK: 1. Write the main message for the chosen channel – short, personal, thanking the customer for their trust, with a CLEAR invitation to leave a review via the provided link. 2. Add one alternative version for each other channel (SMS, email, Messenger). 3. Add one gentle reminder for non-responders (to be sent only once). FORMAT: present each variant with a heading (channel) and ready-to-copy text. SMS up to 160 characters. CONSTRAINTS: keep the language natural, not translated. Do not offer rewards or discounts for a review and do not ask only for positive ones – that breaks the rules and GDPR. Add a note that the customer should always be able to opt out of further messages.
Why it matters
Positive Google reviews are one of the strongest local SEO and trust signals, yet most happy customers never leave one – simply because nobody politely asks. A simple, well-timed message can double the number of reviews you receive.
How to use it
Fill in your business name, the chosen channel, the timing and your Google review link, then run the prompt in ChatGPT, Claude or Gemini. Tip: send the message right after the customer has had a positive result – that is when they are most likely to respond.
Where to use it
- A beauty salon texts a thank-you with a review link after a treatment.
- A tradesperson emails a client to rate the completed work.
- An e-shop asks via Messenger for a product review a week after delivery.
- A restaurant adds a QR code on the bill with a short invitation to leave a review.
FAQ
No. Paying for reviews violates Google's policies and can harm your reputation. This prompt asks for an honest review without any incentive.
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