Case studies

Concrete solutions, visible results

Below are illustrative stories that show how we work. These are examples, not specific client cases, but they reflect our real approach and typical outcomes.

Example stories

Dental clinic · Vilnius

Challenge: The front desk called every patient by hand to remind them about appointments. Many no-shows and a lot of wasted time.
Solution: We built an automated reminder flow via SMS and email, tied to the clinic's booking system. Confirming or rescheduling takes one tap.

−6 hrs/week

Fewer no-shows, the front desk freed up for daily calls, patients manage appointments themselves.

E-commerce store (home goods) · Kaunas

Challenge: Customer questions about shipping and returns flooded the inbox, with replies lagging by several days.
Solution: We deployed an AI-powered reply assistant that drafts answers from the company's knowledge base. More complex cases are handed off to a person.

~70% of queries answered faster

Faster replies, a consistent tone, and the team focuses on non-standard requests.

Accounting services office · Klaipėda

Challenge: Invoice data was retyped by hand from PDFs into the accounting software — many errors and monotonous work.
Solution: We built a document intake flow: incoming invoices are automatically classified, data is extracted and prepared for import.

−10 hrs/week

Fewer retyping errors, faster month-end close, more time for consulting.

Construction contractor · Vilnius

Challenge: An old website didn't reflect the quality of the work, performed poorly on mobile, and brought in few inquiries.
Solution: We built a fast, mobile-friendly website with a clear project portfolio and a simple inquiry form connected to email.

More inquiries per month

A more professional first impression, more quality inquiries, and easier contact management.

Beauty salon chain · Šiauliai

Challenge: Customer contacts were scattered across several places, and newsletters were sent irregularly and without segmentation.
Solution: We cleaned up the contact database and built segmented email flows — welcome, reminder and win-back campaigns.

Higher repeat-visit rate

Regular contact with customers, more repeat visits, and clearer campaign analytics.

B2B logistics services · Panevėžys

Challenge: Processing new inquiries required moving data between email, spreadsheets and the CRM by hand.
Solution: We connected the tools with an automated flow: a form inquiry lands in the CRM automatically, is assigned to a rep and creates a task.

−8 hrs/week

No inquiry is lost, response is faster, and the sales process is more transparent.

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