Automation for optical stores
Eye exams, eyewear orders and returning customers. We handle booking, reminders and communication so you never lose another inquiry.
What slows an optical store down
No-shows for eye exams
Customers book an exam with the optometrist and don't turn up. Expensive specialist time sits empty and the queue doesn't move.
Forgotten pickups and missed recalls
Finished glasses sit uncollected for weeks, and routine exams need repeating every 1–2 years. Without a reminder, customers simply don't come back.
Inquiries lost across phone, Facebook and email
Some message on Instagram, others call, others ask about a lens subscription by email. Some messages go unanswered and the customer walks to a competitor.
What we build for you
Online eye exam booking with reminders
Customers pick a free slot with the optometrist, and the system automatically sends SMS and email reminders before the visit and lets them reschedule easily.
Automated order and recall notifications
When glasses or lenses are ready, the customer gets a pickup message instantly. After the recommended interval we automatically invite them back for a new exam.
One inbox for every inquiry plus review collection
We pull messages from Facebook, Instagram, email and your website into one place, and after each visit automatically invite customers to leave a Google review.
What to expect
Fewer no-shows
Reminders before the eye exam cut empty slots and keep the optometrist working at full capacity.
More returning patients
Automatic recall invitations and lens refill nudges bring back customers who would otherwise have forgotten to visit.
Better reputation, less manual work
More Google reviews and faster replies to inquiries, while your staff stay focused on the customer in the store.
Related services
Common questions
Yes. We tailor booking to your optometrists' schedules and, if needed, connect it to the customer or sales system you already use. If you don't have one, we build a simple solution from scratch.
Let's fill the optometrist's calendar and bring customers back
Get in touch and we'll show you exactly what to automate in your optical store.