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Legal

Terms & Conditions Checker

Reviews your website or e-shop terms and conditions against LT consumer and e-commerce rules and flags missing clauses.

terms and conditionse-shopconsumer rightslegale-commerce
Prompt
You are an expert in Lithuanian consumer law and e-commerce. Review my e-shop or website terms and conditions and tell me what is missing.

Context:
- Business type: [e.g. clothing e-shop / digital goods / online services]
- Who I sell to: [consumers (individuals) / businesses / both]
- Countries I sell to: [Lithuania / EU / worldwide]
- My current terms (paste the text): [PASTE HERE]

Task: Audit the terms and check whether these required/recommended elements are present under LT law (Law on Consumer Rights Protection, Civil Code):
1. Seller's details (name, code, address, contacts).
2. Contract formation procedure and order confirmation.
3. Prices, taxes and payment methods.
4. Delivery of goods and timelines.
5. The 14-day right of withdrawal (distance selling) and exceptions.
6. Warranty and the returns/exchange procedure.
7. Personal data processing (link to privacy policy, GDPR).
8. Dispute resolution and reference to VVTAT and the EU dispute platform.

For each item mark: present / missing / needs clarification, and briefly explain what to add. At the end, give a prioritised list of gaps.

Format: checklist with marks + a priority list. Tone businesslike. End with: "This is not legal advice — it is recommended to finalise the terms with a lawyer and verify current consumer-rights requirements."

Why it matters

E-shop terms are often copied from another site and left with missing mandatory clauses — an unclear 14-day withdrawal right or absent seller details. Such gaps can trigger disputes and VVTAT complaints. This prompt quickly shows what is missing.

How to use it

Paste your current terms and state the business type and who you sell to. Paste into ChatGPT, Claude or Gemini. Tip: after the audit, ask the prompt to suggest wording for the missing clauses, which you can review with a lawyer.

Where to use it

  • A new e-shop owner checking that their terms meet LT consumer-rights requirements.
  • A business selling digital goods checking the exceptions to the 14-day withdrawal right.
  • An online service provider making sure details and dispute resolution are stated.
  • A growing e-shop preparing to sell to other EU countries and checking completeness.

FAQ

  • No. It helps quickly spot obvious gaps, but final terms should be agreed with a lawyer, especially for more complex businesses.

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